Online Monitoring



General and Terms

We reserve the right to change/update our terms & conditions and privacy policy without notification.

Terms – "Centres" refers to The Cambridge Postgraduate Medical Centre, The Addenbrooke’s Simulation Centre, & The Evelyn Surgical Training Centre.

Accounts and Passwords

If you are experiencing difficulties with your account or registering for a course we may access your account on your behalf to complete the registration. This may involve us needing to change your password for us to do so. We will endeavor to notify you of any such changes via phone or e-mail, you will be able to change your password back.



Places on courses are only confirmed once full payment is received and you will always receive a confirmation e-mail once your place on the course is confirmed. If you do not receive this it is the responsibility of the delegate to make contact with the centre to discuss this and make sure the place is fully confirmed. For any courses attended, the centre accepts no responsibility for any harm or death sustained while attending one of our courses.

Payments and Refunds

Our online payments are taken through Paypal. Should you experience any issue with paypal’s service please visit

Where a holding payment is held for a course the holding payments will be held in the safe of one of our finance departments. Cheques for free courses with holding payments will be returned to delegates on the date of the course or destroyed upon the delegates attendance at the course. Card details will be destroyed (Please note that the destroying of cheques may not take place until the following working day after the course).

Course fees are refundable up to 30 days prior to course commencement (Some courses may be excluded from this policy and these Exclusions will be declared on the individual course page).

It is the attendee’s responsibility to make sure that all course fees are paid in full and all terms and conditions are adhered to.

While we aim and market our courses as accurately as possible, on occasion there will be changes to the planned programme.

Refund requests will not be considered on the basis of programme alterations unless covered by the terms of the courses refund policy.

Attitude & Behaviour

Addenbrooke’s Post Graduate Medical Centre will not tolerate foul, abusive or violent behaviour, particularly to our staff. Any behaviour of this nature may result in you being asked to leave the course with no refund being issued to you.

Please note :-

Patient information obtained while attending any course is strictly confidential and is not to be disclosed outside of the course. Any breaches of patient confidentiality will be taken very seriously and may lead to legal action.


Terms and Conditions of Use

Access and use of this site by you constitutes your acceptance of these Terms and Conditions. This takes effect from the date on which you first use this website.

This information below* links to the Human Tissue Authority (HTA), General Medical Council (GMC) and General Data Protection Regulation (GDPR) Codes of Practice and Standards and refers to photography and filming which captures any recorded, still or live-images, regardless of how they are shown.

*The names, images and logos identifying the centre's or our Industry Partners are proprietary marks.  No recordings, photos, logos or images can be taken or used without the explicit consent of the centre's.

*It is always wise for you to run an anti-virus program on all material downloaded from the internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst accessing this website.

*We are not responsible for the content or reliability of the websites we link to and do not necessarily endorse the views expressed within them.



Our Centres services from third party information and products are provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of data or profits arising out of or in connection with the use of the centres websites.

We may revise these terms and conditions without notice, please check regularly.

Continued use of the Centre's websites after a change has been made is your acceptance of the change.


Privacy Policy

Cambridge Post Graduate Medical Centre / Addenbrooke's Simulation Centre & Evelyn Surgical Training Centre are committed to protecting your privacy.

This policy explains how we deal with the personal information you provide to us, including information we gather about you from your visit to our website.

By using this site, you are agreeing to the terms of this Privacy Policy.

If you do not agree to our Privacy Policy then please do not use this site.

Data Protection Act

We are conscious of our responsibilities as a ‘data controller’ under the Data Protection Act 1998 and we shall endeavour to ensure that the personal information we obtain and use will always be held, used, transferred and otherwise processed in accordance with that Act and all other applicable data protection laws and regulations.


What personal information do we collect?

Personal information is information that can be used to identify you. It can include your name, date of birth, email address, postal address, telephone number, fax number and credit/debit card details. We collect personal information when you ask about our course activities, register with us on a membership scheme, order products and services (such as publications and email newsletters), or otherwise give us personal information. By submitting personal data manually or in electronic form to this website, or by using this site, you give your consent that all personal data you submit may be processed in the manner and for the purposes described below.

If you do nothing other than read pages or download information while using this website, we will capture and store information about your visit. This information will not identify you, it relates to (i) the Internet domain and IP address from which you access the website (ii) the type of browser and operating system you use (iii) the date and time of your visit, (iv) the pages you visit, and (v) the address of the website from which you linked to us (if applicable).

Why do we collect personal information?

We collect personal information to make each visit more rewarding, and to provide us with information to help improve our service.

How do we use your information?

We will use your personal information to provide you with the services, educational products or information you have requested, for administration purposes and for the purposes of the education.

Your personal contact details will not be provided to anyone outside of the Cambridge University Hospitals Trust. Your name, place of business may be provided to sponsors of any meeting you register yourself to. In addition to this your name along with any declared special dietary requirements will be made available to Caterers & External venues.The website developer will have access to data on the site for site maintenance purposes but will not make any contact with you nor will they pass on your data outside their company. We reserve the right to share your personal information if we are legally obliged to and to enable us to apply our terms and conditions and other agreements. This includes exchanging information with other organisations for fraud and credit risk reduction and for police investigations.

Unfortunately, no data transmission over the internet is 100% secure. As a result, while we use our best endeavours to protect your personal information, Cambridge Postgraduate Medical Centre / Adenbrooke's Simulation centre / Evelyn Surgical  Training Centre cannot guarantee the security of any information you transmit to us and you do so at your own risk.

When we collect your personal information we use strict procedures and security features to prevent unauthorised access.


How we use 'cookies'

We use cookies to keep our website secure and fast.

What are cookies?

Cookies are files saved on your phone, tablet or computer when you visit a website.

They store information about how you use the website, such as the pages you visit.

Cookies are not viruses or computer programs. They are very small so do not take up much space.


We only use cookies to:

  • make our website work

  • measure how you use our website, such as which links you click on (analytics cookies), if you give us permission

We do not use any other cookies, for example, cookies that remember your settings.

How to control and delete cookies

We will not use cookies to collect personally identifiable information about you.

However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as

more general information about cookies. 

Please be aware that restricting cookies may impact on the functionality of our website.

Users 16 Years and Under

If you are aged 16 or under, please get your parent/guardian’s permission beforehand whenever you provide personal information to our website. Users without this consent are not allowed to provide us with personal information.


Other Websites

Our website contains links to other websites belonging to third parties and we reserve the right to participate in social networking sites including but not limited to Facebook and Twitter as regularly as we choose. We reserve the right to include content from sites including but not limited to Facebook and Twitter. We do not control the privacy practices of these other sites. You should therefore make sure when you leave our site that you have read that site’s privacy policy.

Changes to the Policy

We reserve the right, at our sole discretion, to modify, add or remove sections of this Privacy Policy at any time and any changes will be notified to you using the e-mail address you have given us or by an announcement on this site. Your continued use of this site, following the posting of changes to these terms, will mean you accept these changes.

Opting Out of Communications

If you do not wish to receive future communications from Cambridge Postgraduate Medical Centre / Adenbrooke's Simulation centre / Evelyn Surgical  Training Centre please contact us at:


Data Protection Officer

Post Graduate Medical Centre, Box 111, Addenbrooke’s Hospital,

Hills Road, Cambridge CB2 0SP


Access Rights

You have a right to access the personal data we hold about you. If you wish to obtain a copy of this information, please write to us or email us at the addresses given below enclosing your postal details:

Data Protection Officer

Post Graduate Medical Centre, Box 111, Addenbrooke’s Hospital,

Hills Road, Cambridge CB2 0SP



Privacy Queries

If you have any questions regarding this policy, or you wish to update your details or remove your personal data from our records, please contact us at the above address.

Thank you for visiting our site.

If you have any questions about this privacy policy, please contact:

Data Protection Officer

Post Graduate Medical Centre, Box 111, Addenbrooke’s Hospital,

Hills Road, Cambridge CB2 0SP



Evelyn Surgical Centre only

We are fully regulated by the HTA - Human tissue authority .

Human Tissue Authority (

1. Your booking requirements will not be confirmed until payment of a  50% deposit has been received. The 50% deposit must be paid to secure the booking.

2. The final invoice will be issued on completion of the work and settlement must be made in full within 30 days of the invoice date.

3. The organizer(s) must provide details of all attendees working in the Centre throughout the period of work. The organizer(s) are responsible for supplying this information, and ensuring it is correct, one week ahead of the date the work is due to commence.

4. Cancellation of Work

4.1 If a confirmed date for work is cancelled more than 12 weeks prior to the date it is due to commence, the initial 50% deposit will not be recoverable and the cost of any ordered parts, including procurement, shipping and disposal, will be payable in full.

4.2 In the event that a date for work is cancelled, the organizers will remain fully liable for the cost of the parts, including procurement, shipping and disposal.

4.3 If a date for work is cancelled less than 12 weeks prior to the date it is due to commence, the organizers will be responsible for the full cost of the booking.

4.4 Notice of cancellation must be received by email to the Centre’s team.

4.5 In the unlikely event that the Centre has to cancel work for reasons outside of their control, a full explanation will be provided together with an offer to carry out the work at a mutually convenient later date without penalty to either party and no further cost to the organizer over and above that which applied to the original booking.

4.6 In the event that work carried out (or an individual(s) attending) is seen to not comply with our standards, does not adhere to our codes of conduct, or goes against our HTA obligations, the Board of Directors including the DI reserve the right to cancel or terminate the work and/or arrange the departure of any offending individual(s). In these circumstances, a refund to individuals or organizers will not be considered.

5. Unused Parts

5.1 Parts may remain unused either if a booking is cancelled or if parts are unused during the scheduled work that takes place. The Centre remains responsible for these parts in respect of their storage, use and disposal and reserves the right to determine the purpose for which they are subsequently used.

5.2 Parts that are unused as a result of a cancellation, or in a situation where parts remain unused after scheduled work tales place, will be stored in the Centre pending further use. The organizers will have the opportunity to use them for a further booking, but only if date(s) are received and confirmed within 8 weeks.

5.3 In the event that a further booking, during which the unused parts are to be used, is confirmed within 8 weeks, the Centre reserves the right to apply a charge for storage of unused parts until the subsequent session takes place and the parts are used.

5.4 If no such session is booked, there will be no charge for storage and the Centre reserves the right to allocate the parts for alternative work at the discretion of the (HTA) Designated Individual.

5.5 Parts that are not used by the original organizers, and that are allocated for use in alternative work, will not be subject to any refund of costs to the organizers for whom they were originally ordered.

5.6 If, during the scheduled work, it becomes clear that there are going to be unused parts, alternative use of the parts during the session will not normally be permitted, unless specifically authorised by the Board of Directors including the DI and only after full assessment of the alternative work being requested.

If you have any questions please